When will my order ship?

Orders are typically processed within 3–5 business days. You'll receive a confirmation email with tracking once your order is on the way.

Where do you ship?

We currently ship worldwide. Shipping times and fees vary based on your location.

How much does shipping cost?

Shipping is calculated at checkout based on your address and order size. Free shipping may apply for select orders.

Do you offer expedited shipping?

Yes — if available in your region. You'll see faster options at checkout.

Can I return or exchange an item?

All sales are final. We only offer exchanges for damaged or incorrect items. Please contact us within 14 days of delivery.

What if my item arrives damaged?

Email us at support@realafcollection.com with your order number and clear photos of the issue. We'll handle it ASAP.

More About Returns/Refunds:

• You have 14 days after delivery to request a return
• Items must be unused, unworn, with tags, and in original packaging
• Provide receipt/proof of purchase + reason for return
• Contact: support@realafcollection.com

Return Shipping Costs:

• If product is defective or incorrect, RSF covers return shipping
• If return is due to buyer's remorse (wrong size, changed mind), customer pays for shipping

Exceptions / Non-Returnable Items:

• Final Sale items
• Opened plushies or any GEN⁰ Crew items
• Gift cards or discounted items

European Union 14-Day Cooling Off Period:

If you're in the EU, you have the right to cancel or return your order within 14 days for any reason. Same condition rules apply — unworn, unused, original packaging, and proof of purchase required.

How do I know what size to order?

Check our Size Guide linked on each product page. RSF pieces are unisex and may run oversized depending on the design.

Do you offer plus sizes?

Yes — we're committed to inclusivity. Selected pieces go up to 3XL or more. Check the individual product for size options.

Where are your products made?

Our clothing is designed in-house and produced in small batches with trusted manufacturers.

What kind of materials do you use?

We use high-quality cotton, blended knits, and hand-finished prints. See each product page for material info.

Are the plushies for kids?

Yes — plushies are safe for ages 7 and up. They're collectible companions designed for kids & adults alike.

Will sold-out items be restocked?

Most sold-out items will return. Some may be one-time exclusives — follow us to stay updated.

How can I know when new drops are coming?

Follow us on Instagram @real_af_the_collection and join our email list to never miss a drop.

How do I contact RSF?

Email support@realafcollection.com or use our website contact form. We typically reply in 24–48 hours.

Do you offer collabs or sponsorships?

Yes — reach out with your concept or media kit to support@realafcollection.com for consideration.